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(2011) Online communities and social computing, Dordrecht, Springer.
Measuring the success of on-line communities in an enterprise networking tool
Lester J. Holtzblatt, Laurie E. Damianos
pp. 188-196
We look at self-forming communities on one company's externally-facing business networking tool to better understand factors contributing to the success of a community. We propose that there is no single measure of success of a community; success of different kinds of communities depends on a variety of factors, including the perspective of the stakeholders and the type of community established.
Publication details
DOI: 10.1007/978-3-642-21796-8_20
Full citation:
Holtzblatt, L. J. , Damianos, L. E. (2011)., Measuring the success of on-line communities in an enterprise networking tool, in A. Ant Ozok & P. Zaphiris (eds.), Online communities and social computing, Dordrecht, Springer, pp. 188-196.
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